Material Handling Solutions
6 February 2013
Freight – Ports and Maritime
6 February 2013

Service Supply Chain

Service Supply Chain

Some key service supply chain challenges that organizations with reverse logistics face on a regular basis include supporting a product throughout its life cycle, ensuring that warranty claims are closed in time,minimizing product returns, tracking and managing the cost of reverse logistics, and optimizing final disposition of products.
 
  • Using a framework to make strategic reverse logistics decisions, we can help you design and implement processes and tools that ensure proper execution.
  • Our framework helps address complex topics of how Service Supply Chain considerations drive product design, manufacturing strategies, packaging decisions, and sourcing strategies, all the way to finaldisposition and recycling options.
  • We also help implement solutions that ensure the optimum level of resources are deployed and appropriate metrics are in place to track and achieve desired performance levels in reverse logistics.
  • Our service supply chain industry and subject matter experts will work with you to understand your unique challenges and help to position service management as a competitive differentiator and sustained value driver.
 
Profitable growth and customer loyalty are just a few of the outcomes our clients have experienced as a result of our collaborative effort.