Training for Sales & Retailing
Training for Modern Retail
What does VK PREMIUM offer
VK Premium Training modules designed for managers and store personnel:
- Sales Process (steps, interconnection)
- Customer Inquiry: priorities, tools
- Customer lifetime value
- Product aspects that drive sales
- Customer potential: targeting (matrix tool)
- Store functionality and sales targets management
- Store inventory management
- Store people management process and tools
- Store profitability management
- Team members feedback process and tools
About the service
From Convenience stores to Hypermarkets and Malls, training
for the right mix of soft and hard skills is vital in today’s
challenging retail environment. Our training programs are
designed to address these challenges, improving customer
experience and store functionality, resulting in increased
revenues.
Training Programms are specifically designed according to the needs of each training group:
- TOP & SENIOR MANAGEMENT
- MIDDLE MANAGEMENT
- HR PERSONNEL
- ENTRY LEVEL MANAGEMENT
- FIELD SALES PERSONNEL
- STORE OWNERS
- STORE MANAGERS
- AREA MANAGERS
- ENTRY LEVEL STORE EMPLOYEES
- MARKETING EXECUTIVES
Areas of training expertise
SALES & RETAILING • STORE PROFITABILITY MANAGEMENT • STORE FUNCTIONALITY & SALES TARGETS MANAGEMENT • CUSTOMER POTENTIAL: TARGETING (MATRIX TOOL) • STORE PEOPLE MANAGEMENT PROCESS & TOOLS • STORE INVENTORY MANAGEMENT
MARKETING • MARKETING MANAGEMENT • TRADE MARKETING FOR FMCG PRODUCTS • UNDERSTANDING CONSUMER & SHOPPER OCCASIONS
HUMAN RESOURCES• EXECUTIVE COACHING • MANAGERIAL & LEADERSHIP SKILLS DEVELOPMENT • LEADING CHANGE • EFFECTIVE TIME MANAGEMENT • TEAM BUILDING SEMINAR • RECRUITING, SELECTION & INTERVIEWING TECHNIQUES • MOTIVATION & DELEGATION